MR816 and Windows 10

Thanks to you both for your replies; QDriver, let us know what you learn with your ticket. I can certainly wait a little longer!

According to Steinberg’s Download page for the MR816 the drivers are for Windows 7,8, and 8.1. No mention of Windows 10, so I assume that the driver is not ready. I can’t test it because I won’t upgrade to 10 until I have drivers.
How hard can it be for Steinberg to let us know if the drivers work in 10 or if they are still TBA?

http://www.steinberg.net/en/newsandevents/news/newsdetail/article/steinberg-products-compatible-with-windows-10-3379.html

If you read this then it would seem that you can install win10 and work with it.

That they didn’t update the information on the drivers section is a bit pitty but I can understand that this is easily forgotten.

The fix refers to this
" we are happy to announce that the Windows 10 related performance and timing issues of our sequencer products (Cubase, Nuendo, Sequel) have now been resolved with the latest Windows update"
Nothing about the Mr sample rate switching problem.
I find your position odd. Do you own a Mr816? Have you actually tried your unit under Windows 10?
You seem to just repeat Steinberg’s assertion that everything works when there is no indicated support for the MR816 under Winows 10.
Do you have any information other than what Steinberg states on their web site, which is the source of this confusion?

If you read this then it would seem that you can install win10 and work with it.

First, I note that you don’t have any MR816s listed in your signature block. So why is this a topic you feel compelled to discuss??? Next, as of right now, the section that ACTUALLY APPLIES to MR816s says:

“Issues with sample rate changes. Update planned, release date tba.”

That means it DOES’NT work properly. It STILL doesn’t work properly and Steinberg still refuses to say when (or if!) they will provide an updated driver. I had hoped that with the new W10 update, there would be an announcement that the issue had been resolved. Nope, no such luck. So those of us who purchased MRs remain stuck without working drivers for the most modern version of the worlds most prolific operating system.

The only thing here that is pitiful is Steinberg’s treatment of its hardware customers.

After Steinberg announced the all clear for Windows 10 I did my upgrade from Windows 7. My MR816CX is working just fine.

I don’t have the drop out issues with the MR816csx in combination with W10, but I DO have the sample rate issue.

Wake up call for Steinberg dev. team :unamused:

Same here. My 2 MR816´s are playing nicely with Cubase pro 8 and windows 10.

Did either of you two try to switch sample rates using WDM drivers?
Thanks!

No. I can’t think of any reason I would use the WDM drivers over ASIO.

Hi,

a short update, though this isn’t scientific by any means.

The frequency of dropouts I suffer from over here has decreased after installation of the Windows 10 November update. They are not gone, but it got better.

Sadly, on the lowest meaningful level this can be due “tons of” Windows components. But there’s hope for the best.

QDriver

The latest knowledgebase update for El Capitan (just out) shows scheduled updates for various hardware/software as coming some in late November, some in late December. In this table, the MR816 update is shown as tba, same as on the Windows support table. I’m getting a sinking feeling about the support for this hardware. Yamaha has a pattern of fairly quick hardware life cycles. They promised 64 bit drivers for the 01x, which NEVER CAME. They officially dropped that device from support instead.

When this happened, they offered a loyalty discount on buying a new piece of their hardware. That’s how I ended up with my MR816. If they offer a similar program for MR816 owners, here’s hoping it comes sooner, rather than later. Else, it may come too late to prevent me from jumping ship.

I own a great many UAD plugins, and might otherwise be interested in a new Apollo, but the last OS supported on my UAD hardware is Windows 7!!! With this kind of support, I’m strongly considering selling the whole lot of it and buying a different brand of gear. I’d consider a recommendation.

Another week goes by and nada from Steinberg. My new DAW is coming over the holiday break. I suspect I will be adding a new audio interface system as well; one manufactured by a company that has a history for quality and customer support - as in not Steinberg.

I don’t get it either. It’s so simple, just communicate to your customers and be honest.

This is how I feel (sarcasm included)
My ticket has been opened 15 days ago, except the initial auto-confirmation no reply yet. :cry:

The Marketing
Build to Last*?
_________
Disclaimer
*Note: No matter how it was announced or advertised, the average product lifespan of our hardware is dictated by our software department.

I’m so happy, I’m just a hobbyist.

Nevertheless
I think we will get an driver update. Otherwise Steinberg would heavily undermine their invests to build up a semi-pro/pro claim over the years. Afaik, the drivers have to be written and provided by Yamaha, not Steinberg. Kicking the mother company’s asses might not be that easy in the end.
I also really can’t imagine that Steinberg is aiming at putting their audi-interfaces in the same ballpark as modern disposable electronic gadgets like mobile phones in the long run. Imo, this sort of business is much too volatile.

Therefore I keep being optimistic. :slight_smile:


QDriver

Interesting fact: changing sample rate in Ableton doesn’t give any problems. I can switch to whatever rate I’d like and the MR816csx will keep on working just fine.

@Steinberg development: what’s your reaction to that?

I use the WDM drivers for the Windows stuff(training vids etc) while using the Asio for my DAW. Can do both at the same time. This leaves a bad taste in my mouth, so no Cubase no controllers, no interfaces from steinberg.
Anyway, looking for a 2 channel interface for my iPad right now. Any suggestions(other than steinberg, this has got to last)? Maybe focusrite or Rme?

No more dropouts during plain audio playback, it seems!

Yamaha Steinberg FW Driver Utility (3.) was the key. After checking all those - and literally every other old times computer voodoo stuff - combinations it is/was changing IEEE1394 Buffer Size from Small [Default] to Large in the end.
Windows 10 Yamaha Steinberg FW Driver Settings-IEEE1394-Large_NO_DROPOUTS.png
The kudos goes to Felipe Garcia for providing the crucial link. Thanks a lot. :smiley:

PS: don’t ask me why this change is required after the Win 10 upgrade has been done on the very same hardware.

someone

Yamaha Steinberg FW Driver Utility (3.) was the key. After checking all those - and literally every other old times computer voodoo stuff - combinations it is/was changing IEEE1394 Buffer Size from Small [Default] to Large in the end.

I had to do this in Windows 7 after upgrading From Cubase 7.5 to Cubase Pro 8. 8 was unusable with the identical hardware and settings I have used successfully in 7.5. Of course, my system latency increased by doing this, despite the claims of better performance in this version.

Too me this whole issue is totally mysterious.

I’ve never had such problems before upgrading to Windows 10. Yesterday I’ve spent hours to push the latency back to < 1.000µs (DPC Latency Checker as monitor) where it was as I’ve setup this machine back in 2009. I deactivated almost any device driver, stopped every application and program in the task manager and finally booted using the BIOS defaults. The latency stayed completely unchanged. :open_mouth:
Only changing this FW buffer made an audible change to the better (though it was a shot in th edark since both of the “required” conditions weren’t met).

Btw, I haven’t even played with Cubase yet (means any ASIO specific stuff). To me it means, it is FW-releated and therefore could be addressed with the drivers.

someone

Been almost 6 months since this thread started. Still nothing from Steinberg. How’s that for professional customer service… :imp: :imp: :imp: