I’m living in Thailand and bought two units of MR816x while I was traveling abroad. Here’s the issue:
- Both units can’t be detected by my computer (and others as well) from their 1st firewire port. I need to plug the firewire cable to the 2nd to get it working. Even change to many cable sets doesn’t solve this problem at all.
Although they work well when connected to their 2nd but from this issue, I can’t daisy-chain those units together as I’m doing live-recording all the time. Does anyone have the same issue?
Anyway, I contacted a distributor in Thailand. (Yamaha, Thailand) and havn’t got anything useful . They told me that they have never sell MRs at all and to get it repaired, I must pay them two times of labor and 30% more of replacement parts!
If Steinberg’s support team view this thread, please suggest me for the cause of this problem and provide me the repair support.
I really like MRs in terms of their sound quality and portability. I really need to send mine for repair with experienced technicians in reasonable price not with technician who don’t know that they have this series for sale.