Multiple HD Files Missing!!

VST Cloud VST Connect
1

I’ve been using VST Connect for awhile now, and have noticed that sometimes takes will get lost. They will be there on the “Performer Rec” track, but there are no corresponding HD files. I think has something to do with the fact that sometimes the HD downloads don’t finish, and have to be restarted.

Gotta say, I’m pretty floored that this is a problem that would make it to a release. Not a small issue. I can’t keep using the software if it’s going to lose takes. Very close to jumping ship on VST Connect altogether and finding a more professional solution. Any ideas?

2

I don’t know if this will fix it but there is a new release (today) 4.0.45 lots of fixes for HD files…give that a go first.

3

Ah, thanks. Will do! fingers crossed

4

be sure to report back…:slight_smile:

5

You bet.

6

Had this happen yesterday and had to refund a client :frowning:

7

… I am sorry to hear that. Could you please contact me to get your problems solved? m.spork (at) steinberg.de

Thank you,
Michael.