Hello,
I work in Tech Support for a School District who just purchased a dozen educational licenses and when trying to document the install the license state they are not valid. Is this a reseller issue or a Dorico/Yamaha issue? I called their support number only for an automated message to state they are not available and am waiting for a reply from email support, which lands me here as the last viable option for information.
Welcome to the Forum.
The Download Access Codes are One Time codes, so I guess they have already been used for your installations.
After registering these licenses you can see them in the Activation Manager, that is the place where you can activate and deactivate these licenses.
Thank you, in analyzing the video it was discovered we were given an access code missing the first digit within the first block of numbers 
… good times, thanks for the reply!
