my cubase L4

hello :smiley:
my pc crashed and i tried to reactivate my cubase L4 on steinberg “reactivate product”
a error messages shows up “need a new activation code???”
i have a “my steinberg account” so i go to support request form and send a email…no answer
i send a second one…they give me a link for…steinberg activation+reactivation site
i call them…they told me they cant give me a new code…only steinberg can do it???
is there a way to contact steinberg directly???
or maybe something else i can do :smiley:


Could you make a screenshot go the message you have got? I have never seen a message offering a new Activation Code.