My Cubasis project is “damaged”

Hi,

I was editing my snares of my project and the app crashed went to the home
screen of my iPad, i then opened Cubasis 3 again and it loaded another
project and gave me an error message

“My project name”.cbd
Could not be loaded, probably because it is damaged.
And then it talked about how it moved my audio files to a folder for backup
purposes

Could you help me fix this,

Thanks,

I have tried reopening the project like 20 times and i just get the same error message

Hi Lukeyyboy,

Thank you for your message.
We are sorry to read that you seem to have issues with your current project.

I’ve shared the issue with our engineering, please wait for our feedback.

Best wishes,
Lars

Hi Lukeyyboy,

To allow our engineering evaluating the issue, please upload the project via Dropbox or similar, and let me have the download link via PM.

Thanks!

Best wishes,
Lars

Was there a fix for this? I have the same issue.
Thanks

Hi JezBrett,

If you have a similar issue, please let us know the exact steps to reproduce the problem.
In addition please upload the project via Dropbox or similar, and let me have the download link via PM.

Best,
Lars

Hi Lars
Thanks for getting back to me.
The app was closed down for around 12 hours. When I reopened it and tried to load the project, I got the message saying ‘project name.cbp could not be loaded, probably because it is damaged.’
I had 24 tracks of audio and about 25 tracks of midi. The audio has automatically saved to the Audio files.
I don’t know how to upload the project via Dropbox as it won’t share.
Can you advise any further please?

Hi JezBrett,

Are you able to grab the project from within Apples’ Files App?

Best,
Lars

I’ve PM you. have you received it?

Hi JezBrett,

Thanks for your message and PM.
I’ve recieved the project and shared it with our engineers.

Thanks
Lars

Thanks

I had the exact same issue last week, “project likely damaged” and “audio files saved/copied”. I only had 8 mono tracks and one insert effect. The time between when I finished recording and when I reopened the app was about 2 hrs. PM sent with Google Drive link.

Cubasis 2.8.3
project resolution 96k/24bit
iPad Mini 5 64GB
Tascam 208i audio interface.

Hi
Any news on this problem? Is it likely that the project will not be repaired? I haven’t used this forum before so I’m not sure what to expect from your engineers. If you could advise me, I would be very grateful.
Thanks
Jeremy

Hi all,

Thank you for your message.
The upcoming Cubasis update will include a failsafe to prevent the issue from happening.

Best wishes,
Lars

Will the update open the damaged project?