My EDU request is "verified" but still doesn't allow me to buy Cubase 10.5

I was going to buy Cubase today after I got the email from Steinberg that my EDU request has been accepted, but when I go to the shop it still gives me an error. Even the actual request page on their site still says “awaiting confirmation”. Their customer support is horrible, as it takes them 2 weeks to respond to a single ticket. Can somebody help me out here? I really wanna buy it.