My eLicenser died

My E-Licenser is BLANK with no entries at all

I cannot load up Cubase 6, obviously


Any recovery methods ?

**resolved by reinstalling eLicenser **

allen

Are you sure it’s completely fried?
I would imagine if the e-licenser’s memory couldn’t be read (but it was detected) that the e-licenser control center would throw an error.

You could try it in another USB port.
Also make sure that your e-licenser control center is up to date.
http://www.elicenser.net/en/latest_downloads.html

If it still doesn’t work, contact support.
Your licenses are not lost.

https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/usb-elicensersteinberg-key-details-tips-and-troubleshooting.html#lk

After submitting a report, I tried reinstalling the same version of the eLincenser on top of itself.


THAT WORKED

one of the licenses needed recovery and then all is well, they are all functional again
MAGIC