Hi, I have several several freezes of Nuendo (newest system / fresh Win11 install) hinting to this after analysing it:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToChakraJsProvider : false
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 42
Microsoft (R) Windows Debugger Version 10.0.27668.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\User01\Documents\Steinberg\CrashDumps\Nuendo 13.0.41 64bit 2024.9.18 12.26.04.323-freezedump.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 22631 MP (32 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Debug session time: Wed Sep 18 12:26:04.000 2024 (UTC + 2:00)
System Uptime: 0 days 2:01:33.685
Process Uptime: 0 days 0:58:29.000
................................................................
...............................
+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based |
| "Shadow Stack" may be available to assist in debugging and analysis. |
| See aka.ms/userhsp for more info. |
| |
| dps @ssp |
| |
+------------------------------------------------------------------------+
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007fff`2b1b01b4 c3 ret
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify checksum for reconform.dll
*** WARNING: Unable to verify checksum for Patchboard.dll
*** WARNING: Unable to verify checksum for DeckLinkAPI64.dll
*** WARNING: Unable to verify checksum for NUGEN SigMod 64bit.vst3
*** WARNING: Unable to verify checksum for Keyscape.vst3
*** WARNING: Unable to verify checksum for Spectre.vst3
KEY_VALUES_STRING: 1
Key : Analysis.Elapsed.mSec
Value: 72166
Key : Analysis.IO.Other.Mb
Value: 24
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 36
Key : Analysis.Init.Elapsed.mSec
Value: 5132
Key : Analysis.Memory.CommitPeak.Mb
Value: 1882
Key : Failure.Bucket
Value: BREAKPOINT_80000003_dmusic.dll!CDirectMusicUMAPort::Close
Key : Failure.Hash
Value: {217769a2-b755-e95d-dd9d-6c7bd4a993e1}
Key : Timeline.OS.Boot.DeltaSec
Value: 7293
Key : Timeline.Process.Start.DeltaSec
Value: 3509
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
Key : WER.Process.Version
Value: 13.0.41.256
FILE_IN_CAB: Nuendo 13.0.41 64bit 2024.9.18 12.26.04.323-freezedump.dmp
NTGLOBALFLAG: 0
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0
FAULTING_THREAD: 00001a88
PROCESS_NAME: Nuendo13.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE_STR: 80000003
STACK_TEXT:
00000000`0014ee58 00007fff`28789a9e : 00000000`00000000 00000000`0312d9c0 00000000`2b1040b0 00000000`00000000 : ntdll!NtWaitForSingleObject+0x14
00000000`0014ee60 00007fff`220892da : 00000000`630dbba0 00007fff`2b14aff1 00000000`00000000 00000000`0002f618 : KERNELBASE!WaitForSingleObjectEx+0x8e
00000000`0014ef00 00007fff`22088c3d : 00000000`630dba10 00000000`0014f101 00000000`00000000 00000001`47046a20 : dmusic!CDirectMusicUMAPort::Close+0x5a
00000000`0014ef50 00007fff`2208c177 : 00000000`630dba10 00000000`0014f101 00000000`00000000 00000001`47046a28 : dmusic!CDirectMusicUMAPort::~CDirectMusicUMAPort+0x81
00000000`0014ef80 00000001`41a406c4 : 00000000`191a4010 00000001`47046a28 00000000`00000000 00000000`00001c68 : dmusic!CDirectMusicUMAPort::Release+0x57
00000000`0014efb0 00000001`41bc4784 : 00000000`13031b28 00000000`191a4010 00000000`0014f160 00000001`4312b76d : Nuendo13+0x1a406c4
00000000`0014f010 00000001`4300720c : 00000000`03531aa0 00000004`32dcc2d0 00000000`100e0bb8 00000000`13031810 : Nuendo13+0x1bc4784
00000000`0014f040 00000001`41bc37eb : 00000004`32dcc2d0 00000000`13031810 00000000`100e0bb8 00000000`15230310 : Nuendo13+0x300720c
00000000`0014f070 00000001`41a3f000 : 00000003`fe1d1a58 00000001`41a4fe39 00000000`031a3fa0 00000000`15230310 : Nuendo13+0x1bc37eb
00000000`0014f0a0 00000001`41a3fbb2 : 00000000`0363de90 00000000`0014f158 00000000`0014f158 00000001`4271a1fa : Nuendo13+0x1a3f000
00000000`0014f0d0 00000001`41bc3ca5 : 00000000`0014f148 00000000`0014f130 00000000`0014f160 00000001`43055282 : Nuendo13+0x1a3fbb2
00000000`0014f100 00000001`43053d6d : 00000003`fe1d1a48 00000000`00000000 00000003`fe1d1a58 00000000`0014f1c9 : Nuendo13+0x1bc3ca5
00000000`0014f190 00000001`4305361c : 00000004`9be9d840 00000000`0014f1e0 00000001`47129af0 00000000`0363de90 : Nuendo13+0x3053d6d
00000000`0014f230 00000001`4428f4a8 : 00000000`0363de90 00000000`00000000 00000000`00000000 00000001`47129af0 : Nuendo13+0x305361c
00000000`0014f2c0 00000001`442bf5d5 : 00000000`00000000 00000000`0363de90 00000000`006427f0 00000000`00000000 : Nuendo13+0x428f4a8
00000000`0014f340 00000001`4446b24d : 00000000`0014f3b0 00000000`031b0d7b 00000000`031b0d7b 00000000`031b0d50 : Nuendo13+0x42bf5d5
00000000`0014f370 00000001`4446ebd0 : 00000000`0014f300 00000000`00644a28 00000001`00352dc5 00000001`4446be90 : Nuendo13+0x446b24d
00000000`0014f410 00000001`44802ba4 : 00000000`00000000 00000000`004048c0 00000000`006eee7f 00007fff`2b14d600 : Nuendo13+0x446ebd0
00000000`0014f440 00000001`447efd80 : 00000000`02c555b0 00000000`00000000 00000000`00000000 00000000`00000113 : Nuendo13+0x4802ba4
00000000`0014f470 00000001`448223cd : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : Nuendo13+0x47efd80
00000000`0014f4a0 00007fff`293c82e1 : 00000000`00000000 00000000`0014fb70 00000000`80000022 00000000`80000022 : Nuendo13+0x48223cd
00000000`0014f940 00007fff`293c7da1 : 00000000`00000000 00000001`448220c0 00000000`00040eec 00000000`00644b10 : user32!UserCallWinProcCheckWow+0x2d1
00000000`0014faa0 00000001`44801129 : 00000000`00644b10 00000000`00000000 00000000`00644a38 00000000`00644b10 : user32!DispatchMessageWorker+0x1f1
00000000`0014fb20 00000001`447f240f : 00000000`00644a38 00000000`00000000 0000007e`0000000a 00000000`4abe0000 : Nuendo13+0x4801129
00000000`0014fba0 00000001`447ef670 : 00000000`00644a38 00000000`00000000 00000000`00040eec 00000000`00644a38 : Nuendo13+0x47f240f
00000000`0014fbd0 00000001`447ef4eb : 00000000`00644a38 00000000`00644a38 00000000`00000000 00000001`4446da09 : Nuendo13+0x47ef670
00000000`0014fc10 00000001`44469848 : 00000000`00000000 00000000`00644a40 00000000`00000000 00000000`00000000 : Nuendo13+0x47ef4eb
00000000`0014fc60 00000001`437e2461 : 00000000`0063ae30 00000000`0063ae30 00000000`0063b080 00000000`0063b0b8 : Nuendo13+0x4469848
00000000`0014fc90 00000001`44943db6 : 00000000`00000000 00000000`0014fcb8 00000000`0014fcf8 00000000`0014fcb8 : Nuendo13+0x37e2461
00000000`0014fef0 00007fff`2913257d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Nuendo13+0x4943db6
00000000`0014ff30 00007fff`2b16af28 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
00000000`0014ff60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: dmusic!CDirectMusicUMAPort::Close+5a
MODULE_NAME: dmusic
IMAGE_NAME: dmusic.dll
FAILURE_BUCKET_ID: BREAKPOINT_80000003_dmusic.dll!CDirectMusicUMAPort::Close
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 10.0.22621.3527
FAILURE_ID_HASH: {217769a2-b755-e95d-dd9d-6c7bd4a993e1}
Followup: MachineOwner
---------
Have also attached the full report here. Does anybody know what the problem / solution could be ?
Nuendo 13.0.41 64bit 2024.9.18 12.26.04.323-freezedump.zip (1.6 MB)
Thanks, lokotus