Upgrading to Nuendo 5.5 on pc with vista on Asus laptop.
Lauching N5.5 works until : Lecteur Video (Video Player) and freeze all Vista System !!!
So from I must switch off the computer to restart it.
Try to uninstall and reinstall, nothing changes. N5.1 continue to works.
Any Idea ?
Does anyone has the same trouble ?
Hi Gr,
what type of GPU does your Asus laptop have? Please make sure that Vista, the GPU drivers and QuickTime are up-to-date on your machine.
Nuendo 5.5 copies the preferences from an existing Nuendo 5 installation, so this could be the issue in your case.
Please rename your Nuendo 5 and Nuendo 5.5 preferences folders (also any older Nuendo/Cubase folders you might find) and restart Nuendo 5.5.
Info on how to remove the preferences can be found here:
https://www.steinberg.net/en/support/knowledgebase_new/show_details/kb_show/removing-the-preferences-of-the-sequencer
If the problem persists please get in touch with me via the Support Request Form and we can take a look at your system.
Best regards,
Sebastian
Thanks a lot.
Removing preferences solved it !
Have a nice day.
Grag