Need Help! ASAP: VST connect se

cubase 10.5 pro and vst connect se.

Im unable to log in to VST connect. I receive 2 error messages when trying to log in 1st (Login fails!) 2nd (login: already logged in. if problem persists wait 30 minutes)
there are no other instances anywhere of me logged in. I restarted computer, reset internet connection still same messages.

Use the Id login instead. See my sticky post