Dears,
My situation is following:
I wanted to install Cubase AI 5 on my MAC (switching from a PC), first Ive spent an evening figuring out how to solve the issue with the installer requesting a newer version then 10.05 although I had like 10.15 or something like that…
At first Ive activate my Cubase product via the elicenser, it is activated on site, then Ive found that I can download the Cubase AI 10.5 from the site so I did, I installed it - NOW - when I lunch the program it asks me for an activation code, when I put there the one Ive activated before it tells me I need a reactivation. For the reactivation MySteinberg requests a new elicenser number - Im still getting the same one after deleting or reinstalling my eLincencer on the Mac. I can’t find a way how to get the reactivation code
Im totally down from the whole procedure, I would be very grateful if someone could help me with what to do - I have the software installed have the elincecer with an activated code, the program request an activation code again and I can’t figure a way how to create a new licenser number
pls. help me
thank you
SF