Neo-Soul Keys wont load

Hi Steinberg.

When I bought this pearl, I had a pc with Win 7. I just buy another pc with Win 8 but Neo-Soul wont install.
I start the setup with admin rights and the process is fine. The problem come when I load it on my host (Forte 3).
A small window come up telling me: “some audio files are missing. Please check installation.” Can see the GUI, but there’s
another window on the right: “No Layer edit page found. Please make sure that the required Vst Sound Instrument Set
is correctly installed”. Any thoughts and solutions would be appreciated.

Thank you guys.