NEURO vstsound file for GrooveAgent

Issue: I see the presets in the GrooveAgent browser, but clicking to load a sound set produces no results. The following list is some more detail of things I have tried or things I have confirmed:

Patches exist in the Media Bay and I have rescanned the disk
I can see the individual wave files in the Media Bay
I have many other vstsounds for GrooveAgent (Allen Morgan etc) and all are fine
I have every other Steinberg VST, and many vstsound sets, and no issues
I uninstalled and reinstalled the vstsound file

Any assistance would be appreciated.