Old PC died, had all drives cloned to a new PC. HOWEVER, cannot access licenses for any Steinberg products, although everything shows as licensed when I open Steinberg account. I have the download manager running, but the needed paths to uninstall or reinstall anything, including the activation center, seemingly are now invalid. I am at a loss as to how to proceed. Any advice or comments would be appreciated.
cloning is not a good idea.. you should install it all fresh from Steinberg Download Assistant. and your other plugins for that matter just to be safe you get a proper install.
and you can deactive the old broken pc from your “mysteinberg” account.. still you can have it installed on 3 computers, but if it 1 is dead no need to keep it activated.
The only backups/cloning from your old computer should be preferences and presets.
Steinberg products are copy-protected. Well, not copy, more like usage-protected.
Anyway, that mechanism probably doesn’t like to be cloned.
A fresh install of Activation Manager and then an activation of your products could help.
I suppose you can activate all your steinberg products as a new machine, then you can go on your profile and deactivate the old one. Or the other way round.
You own the products and you can install them up to 3 different machines. When you clone a system to another HD or SSD they have a different ID, probably the activation manager detects your cloned system as a different one by that ID.
And BTW uninstall the activation manager and reinstall it.
Let me know.
All understood and appreciated, but the problem seems to be that the paths to the necessary files to uninstall anything have changed and I can’t seem to get to the proper paths. Perhaps the new system doesn’t have permission to access them? I, as stated, am at a loss and ,of course, very frustrated. The whole point of the new PC is to facilitate my recording ventures and I can’t access the tools!
Someone replied to your post.
Puli
April 17 |
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I suppose you can activate all your steinberg products as a new machine, then you can go on your profile and deactivate the old one. Or the other way round.
You own the products and you can install them up to 3 different machines. When you clone a system to another HD or SSD they have a different ID, probably the activation manager detects your system as a different one even if that’s a clone by that ID.
And BTW uninstall the activation manager and reinstall it.
Let me know.
Try to just install the Activation Manager over the existing installation, without deinstalling first. It is more important that you get a new authorization (= activation) of the Steinberg products on this new computer.
See if the Free Version of Revo Uninstaller can remove them.
Don’t scan for leftover files. Revo Uninstaller will remove everything that it finds related to steinberg. Only see if it can remove the programs. Then install them again.
Wait what do you mean with "new PC?" Are you running a cloned system with a different (new) hardware?
Yes, new hardware.
Someone replied to your post.
Puli
April 17 |
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Wait what do you mean with "new PC?" Are you running a cloned system with a different (new) hardware?
Migrating a system on a new machine with new hardware is possible and it depends also on how different is the hardware and the gap between the old and new in terms of time, though that can lead to drivers and licenses issues (you’re experiencing one of those). IMHO you can try first to reinstall activation manager and see if it will work, but if I was having that kind of issues with the software I mostly use, I would perform a clean installation. That means to backup all your data and start with a fresh new system.
It’s 3 days of fun… maybe less 
I’ve been unable to reinstall activation manager as well, so your suggestion is definitely on the table (sigh).
Someone replied to your post.
Puli
April 18 |
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Migrating a system on a new machine with new hardware is possible and it depends also on how different is the hardware and the gap between the old and new in terms of time, though that can lead to drivers and licenses issues (you’re experiencing one of those). IMHO you can try first to reinstall activation manager and see if it will work, but if I was having that kind of issues with the software I mostly use, I would perform a clean installation. That means to backup all your data and start with a fresh new system.
It’s 3 days of fun… maybe less
This actually worked! Thanks for the suggestion, saved me from any further hair-pulling and muttering expletives. All is seemingly OK.
That’s Okay! Revo Uninstaller is a very useful program. Glad it worked!.. Just tag this as solved!!!