During my 5 year experience using DAWs, I’ve never stumbled upon Cubase! Strange right?! Hint hint marketing people!
Well, now I did only by coincidence while watching a composer using Cubase, and I fell in love with it instantly, namely Cubase 10 Pro, which I purchased yesterday without a second thought.
Very happy and very excited with my purchase, but then I got really disappointed with the whole purchasing experience
- Why I had to create 3 accounts? One for My Steingberg, one for my purchased software (although purchased while I was logged in) and one for this forum?!
What happened to providing a one step user-friendly online shopping and socializing experience?
This does not make any sense at all, having to create 3 accounts for ultimately the same product.Very old and outdated practice.
- The biggest disappointment however is that I purchased a downloadable version, and after downloading that massive 20GB+ file, I found out that can’t use it until I receive the USB flash drive that has the license! This is about a week time from the date of purchase considering where I live!
I understand that the software has to be protected, but why not at least enable new buyers to open the software as use it on a trial bases until the USB drive arrives?! Unless I’m missing something here, this is really illogical and disappointing.
I wanted to share my purchasing experience here, not as a complaint, but as a fresh feedback from a fresh Cubase customer, hoping developers will make things more logical and flexible for the glory of this intelligent brand!