New Elicenser/Error Cubase Elements 9

Hello,

I bought an new Elicenser, the old one broke…

When I want to register the new Elicenser, I cannot reactivate or register the new Elicenser…

The Elicenser control centre doesn’t register the new Elicenser…

My data are: 1653502 - 41A490, for the new Elicenser

When I visit the activation site, the old Elicenser appears, but when I delete it and want to register the new Elicenser, the registration doesn’t works…

When I want to update the new Elicenser, the update gives an error, that the activation code has already been used and can only be activate ones to download the program or update a license…

I am also getting an error 101…

Can you help me please…thank you very much…

Hi and welcome,

Why (and how) did you delete the old eLicenser? Are we talking about the USB-eLicenser, not Soft-eLicenser, right?

Could you be more specific in the error you get, and what does it happen if you cannot register, please?