New install of Cubase AI — some content can't be loaded on startup

HI all,

I purchased a Steinberg UR22 and received a free version of Cubase AI with it. After installing it I receive the following errors whenever I load up Cubase:

VST Sound Library "VST3 Presets for Backbone not found:
Library/Application Support/Steinberg/Content/VST Sound/FCP_SMT_801_Backbone_Presets.vstsound

Then I can click Ignore, Remove or Locate. If I click Ignore I get a second error message:

Some content could not be loaded. Either, licenses are missing, or time-limite licenses have expired:

Evo Elysium Presets
HALion Sonic Factory Etho Presets
Groove Agent Factory Set Presets
VST3 Presets for Studio String
HALion presets 01
Kingdom Presets
HALion Sonic Factory Synth Bass Presets
Future Bass Presets
Prime Cuts
VST3 Presets for Eagle
VST3 Presets for Skylab
HALion Sonic SE Triebwerk presets
Raw Power
Analog House Presets
VST3 Presets for Raven
Padshop 2 Presents
Polarites Presers
VST3 Presets for Anima
HALion Sonic Factory Program Presets 03

I’m a litte confused as I would’ve thought the install wouldn’t come with any programs I don’t have a license for, have I missed something up with the isntall or do I need to go through delete all of these VST’s one by one?

Hi and welcome,

Make sure you:

  • Download the Full Installer.
  • Unpack the ZIP file and install from the unzipped folder.
  • Install from the setup.exe.
  • Install as administrator.
  • Install to the system © drive.