New install on High Sierra a no go

I tried installing it today on my new laptop and it’s not loading up in any DAW. I already have the sound files on an external drive, so I don’t want to have to install those again. No clue what’s going on. I ran all the updates. The eLicenser software gives a pop that says this is not optimized for my OS but still works. Tried emailing Steinberg but the email doesn’t work either because hotmail tells me the message has been blocked by Steinberg.

I don’t know how they expect anyone to get in touch they have the most convoluted, idiotic website - them and Korg. Anyway.