I’ve just built a new PC with Windows 7 on. First thing I installed (after a few security things and sound / graphics drivers etc) was Cubase 8. Seemingly no problems installing but when I open the application I get the circling thing for 2 to 3 seconds and then nothing.
I downloaded Cubase 8 from MyAccount on the Steinberg site as I bought it as a digital download (upgrade from 7.5). The download on MyAccount is the full version.
I tried installing Cubase 7 as I have the discs for that and that works no problem.
I have a dialogue with Steinberg support going and after some initial difficulties with my account and eLicencer (I’ve bought a new one and the Cubase 8 licence is present - although I think I should still get further than I do if it’s a licence issue?), I’ve ensured that I have the latest eLicencer version and all Windows updates.
I’ve installed the dotnet and C++ packages they advised and ensured I have the correct settings for Aero. No help I’m afraid.
As I had a spare hard drive knocking around I reformatted and put on a fresh W7 install and without doing anything else installed Cubase 8. Same deal - seems to install but then nothing happens when attempting to open the application.
I thought I’d post on here in case it’s one of those obvious things that I’m not seeing, or someone has encountered the same thing and can steer me right.
I can of course post more system / configuration details if that would be a help.