No Audio Playback Sound

Downloaded Elements 12 and already frustrated by the software. I have no playback audio sound. I have checked the studio settings (Studio - Audio Connections and Studio ~set-up. Both are pointing to the “Generic Low Latency ASIO Driver”, and look correct. But no playback sound is heard.

I am getting notification sounds come through - eg if I try to open a window already open, it presents a bleep, but for the life of me I cannot hear any playback in this application.

I even tried pushing through my Yamaha THR5a amp using the driver for that and same problem.

Clearly I am missing a simple step, but it is frustrating.