No being able to activate my Cubase 9 Pro with a softlicenser

Hi, does anyone know how to fix it?
I’ve purchased the full digital version through guitarcenter.
It doesn’t say that it needs the usb-elicenser.
If it is obligatory to use the usb-elicenser, i’ll have to demand the usb-elicenser from guitarcenter, since they didn’t actually say it.

Please, someone shed some light.

If you read the system requirements for Cubase 9 Pro at ( you can find the answer you seek. There is even a ‘how to’ video to guide you.


The answer is YES. Cubase Pro requires the dongle.
Demand away. They should have made sure you had one… but it’s Guitar Center.

Here is one too,