No email confirmation


I bought the update from N7 to N8 and started downloading from the link. It got about 8 gigs in and stopped and timed out. I did not received an email after the purchase with the download links.

Luckily I saved the activation code so added it to the e-licenser and registered on my Steinberg and found the download link in my account.

Why did I not get a confirmation email and receipt?