Hi. I bought Cubase Pro 11 upgrade from AI from Thomann, but when I enter Activation Code to e-licencer I get message “There is no licence availible which can be upgraded by your upgrade license.”
Also, my elicenser is empty, even I have Cubase Elements, which works fine.
Help!
You have to move the AI or Elements license onto the e licenser BEFORE you can upgrade the e licenser to C11. AI and Elements are SOFTWARE licenses if you will
You have an All Applications license. You get this when you buy a full version in a box, or (I think) online when you buy the program and the USB key in the same purchase.
I just reactivated my AI, then it appeared in my elicenser and then activated it with my Pro activation code. Now everything works fine! Finally!!! Thank you for help!