No license popup

lee_young · July 16, 2023, 10:00am

I have USB.
But, No license popup

What can i do?

Martin.Jirsak · July 16, 2023, 1:22pm

Hi and welcome to the forum,

Cubase 12 is not using eLicenser anymore. It’s using the Steinberg Activation Manager.

lee_young · July 17, 2023, 11:23am

I bought Cubase Pro 9.5 USB-eLicenser
and bought Cubase Pro 12 Update from 10.5 and older.

I delete eLicenser
but Download assistant reinstalled eLicenser

When activate Cubase Pro 12,
no license popup opened.

How can I?

Martin.Jirsak · July 17, 2023, 12:02pm

Hi,

You need the eLicenser application installed to be able to update.

lee_young · July 18, 2023, 11:17am

I have ilok usb,
but lost elicenser usb.

Have I to buy elicenser usb, and update to cubase12?

Martin.Jirsak · July 18, 2023, 11:49am

Hi,

To be able to update from Cubase Pro 9.5 to Cubase Pro 12, you need the USB-eLicenser with Cubase Pro 9.5 license. If you lost the USB-eLicenser, get in contact with your local Steinberg support, please.