"No License to Upgrade Selectable", elicenser will not validate

upgraded to cubase 13 about a month ago.

today get a “5 days grace period” notification, because of course something didn’t work right with the absurd amount of programs i have to install, connect to the internet, activate, just to have a daw that works.

i had to find some buried process via googling just to get elicenser to start as it is.

so, in 5 days i can’t work anymore:

because freshly installed eLicenser doesn’t want me to update.

anyone have any ideas?

Welcome to the forum

You are showing the eLicenser Control Panel in the screenshot. Cubase 13 doesn’t use it anymore, did you start the Activation Manager and activated it?

activation manager shows “activated” and i still got the grace period dialog.

Contact Steinberg Support. The update has already been applied to your eLicenser licence, so this is not a case of you needing to do the eLicenser upgrade step. No self-help is possible and you must work with Steinberg Support to resolve the issue.

Did you ever get an answer to your problem?? There’s no final message saying that you got it sorted out in the end.

I have the same issue. And I’d like to know how you got it working, please.

Steinberg don’t seem to want to return a message to me via their form, and their phone number doesn’t work either, so, like in your case, I also cannot do my work anymore. :weary: :sweat: :sob:

Can you please post a screenshot of your grace period dialog?