no license to upgrade selectable

Cubase
1

I put in my license, i press continue and then it shows me that messege on the topic.
can anyone please help?

2

You need to give some more specifics. At least what version of Cubase you are trying to upgrade from/to. Is your software registered in your MySteinberg account? Do you have the USB eLicenser connected?

Regards :sunglasses:

3

Often, when I see a similar post it turns out the poster bought the wrong update. Sometimes just by mistake and other times if they didn’t realise they had a grace period update already.
Look at the name of the license you already have in control centre and make sure the upgrade is from that exact version.

4

I downloaded cubase 9 with a license that i bought new.
I want to upload a screenshot but the file is too big…

5
  1. Where did you buy it? Where did you get the download?
  2. What is the exact name of the installer file?
6

If you bought the license “new” (which I interpret as this is your first Cubase) and you get a message saying, “no license to upgrade selectable”, then you bought the wrong software / license

7

If you bought a full version of Cubase9 new to download then you will also need to have a usb dongle. Do you have the dongle ? From my understanding you can’t buy a full version from download, only upgrades.

Also you title says ‘No licence to UPGRADE selectable’ This would suggest you didn’t buy a full Cubase but got an upgrade from an earlier version.

A little more info would go a long way in finding out you problem.