No Licenses any more

I have licenses for Halion, the Grand etc all purchased and suddenly I am told I have no licenses for them. The e-licenser is up to date but showing no vst’s or apps. How to get out of this mess please? Can’t stand just wanting to make music and then going through hoops to get there with licensing issues!

Have you plugged in the dongle, or unplugged/replugged?

Restarted the computer?

I have the dongle plugged in, I restarted the computer, I updated the e-licenser, did all the activation with Steinberg…and following your suggestion I unplugged and replugged in the dongle…and we are all systems go again! Thank you so much. What a palaver! Thanks

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Love it

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