No Licenses found

Newly purchased cubase after trial period , attempted to activate but everytime got message no license found contacted online chat, didn’t work. It showed the check mark for activated. But here’s the key ,iuf you don’t see your software do a search where the magnifying glass is . you will see your software then choose activate. I was surprised there was no info available to tell you to search when you get the message no licenses found. I’m sure it works for the other software as well.

Hi and welcome to the forum,

Could you attach a screenshot, how does it look like in the Steinberg Activation Manager, please?

Are you talking about Cubase Pro 12 or other Cubase edition, please?

I was talking about cubase elements but it would be anyone who just opened the activation mgr and did not see anything listed but there was a check mark in activated. Sorry once I did the search it now defaults to showing cubase. I have ver 7 of spectral layers I can try to install that app. It should have the same behavior.