No more midi input recognized by Cubase 13 PRO

Hello everyone.

There you go, I have Cubase 13 Pro, upgraded from C12 pro and up to date with the latest version 13.0.10. I’ve been working with it for several days without any problem but this morning, none of my lunch inputs are working. I have an RME Multiface card and a Motu Midi Express 128. The inputs and outputs are clearly visible in the studio/MIDI ports configuration but none seem to receive data either from the Motu (USB connection to the PC) or from the RME (connection via dedicated FW card) while it works in Acid Pro (I created a MIDI track and my keyboard acts correctly on it).

In addition, my BCF2000 in Mackie Control mode no longer works at all either and nothing happens when I click on the notes on the piano roll keyboard whereas if I create NOTES events with the pencil and start playback from the container, the notes are played well… incomprehensible!!!

Also, I uninstalled the motu drivers, deleted the device in Windows and reinstalled everything (including the latest Cubase update) without it changing anything (nb. it still works in Acid)… .

I ended up opening a project with C12 (which fortunately I had not uninstalled) and there is no problem, whether it is the Motu, the RME or the BCF2000 (nor the piano roll)…

Have you encountered this problem; Do you have any avenues of investigation?

thanks in advance

Hi and welcome to the forum,

In this case, I would try to remove/rename Cubase 13 preferences folder.

Cubase Preferences folders are:
Mac: ~/Library/Preferences/Cubase X
Win: %appData% Steinberg/Cubase X_64

Hi Martin.
I thank you for your answer.
I don’t have exactly the same path on my Windows PC :
C:\Users\Gil\AppData\Roaming\Steinberg\Cubase 13_64
Do I have to rename the entire folder (wich it has 9 sub folders and really a lot of files) ?
Thank you in advance


Rename just the Cubase 13_64 folder, please.

I did that and It’s now OK !
Thanks a lot
Best regards

That’s quite the typo! Visions of the RME with many mouths chomping away without their lunch.

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Omg ; sorry for the typo :slight_smile: