No recording from Irigpro duo

I purchased cubas2 and cannot record audio on any channel. I purchased irigduo and I have audio there. I rig duo is recognized in cubas2 but will not record as no audio going into channel. Please call for support 1 226 227-3143
HELP. Is my cubas 2 activated. I am not certain this was done after purchase?

Gerry Orobko

Hi Gerry,

Did you use Cubasis 2 or Cubasis LE 2 (which requires to be unlocked via a supported hardware device first)?
Furthermore please provide me with more infos about your equipment in use (iPad model, iOS version).

Cubasis LE 2 is free to download on the App Store and its featureset will be unlocked once a compatible hardware is connected:

To learn more how to use Cubasis LE, our available song creation tutorials might be helpful for you: