EDIT: 5 minutes after posting this i’ve had an email from tech support spookily
I’m loving Cubase 7, though having quite a few bugs/issues with it, but worth working with however, having said that i am desperately trying to reach tech support with no luck.
I’ve emailed twice, waited over a week now with no email reply.
I’ve called countless times but am left on hold as the line is always busy and closes, re-opens through the day.
Is this normal? Or due to the recent release of 7 overloading the department?
I’d be pretty concerned as a full time producer if support response is always this slow