No sound from Cubase Artist 9

I recently installed Cubase Artist 9 on my laptop, and there is no sound from the DAW. I went to device set up and then VST audio system, and then selected the generic low latency ASIO driver, as it is my only driver. I then checked outputs under VST connections, and I cannot select generic low latency ASIO driver as the audio device, which appears to be the problem. Not connected is the only thing I can select there. What can I do to get sound from the DAW? Thanks for any responses. I tried contacting support but I can’t select a product as there are none listed in the drop down menu, and it is a required field -_-