No sound from Windows 8.1 audio applications

Torhed · October 20, 2013, 4:10pm

Like always, I was probably too quick to upgrade Windows. But now I am on 8.1. The UR28M works without a glitch from Cubase but not at all from other programs/sites (Spotify, Youtube, Media Player, SoundCloud). Spotify and Media Player can’t even start when the UR28M is choosen as a default playback device.

Any advice? Or any news about new drivers for this?

semesko · October 24, 2013, 5:26am

Hi, I have this same problem, did you find a solution? Thank you in advance for your reply.

Torhed · October 24, 2013, 4:13pm

Nope, no solution. But now there is a message from Steinberg up in the announcements that they are working on it. Let’s hope they get a solution out fast - this is causing some problems for me.

And a note to Steinberg: please contact me if I can provide any information that could be of help, like event logs etc.

Ed_Doll · October 28, 2013, 10:14am

Even though the new driver was officially released for the UR22 and the CI1 only, you could try using the new driver for the UR28M as well.

semesko · October 28, 2013, 2:14pm

Yes, this solved my problem, thank Steinberg for a quick fix, I am pleased

Ed_Doll · October 28, 2013, 4:38pm

Thanks for the feedback!

Torhed · October 28, 2013, 9:06pm

Did it for me too. Quicker than I expected

Thanks!