Hi everyone,
I noticed some users are still struggling with the Tonalic ARA preview being completely silent in the Right Zone after the Cubase 15.0.30 update.
I experienced the exact same problem, but thanks to a helpful user in another thread, I learned a workaround that instantly fixes this issue. The cause seems to be a compatibility bug between the Tonalic ARA engine and Cubase’s 64-bit float processing.
Here is how to fix it:
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Go to Studio > Studio Setup…
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Select Audio System on the left panel.
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Under Advanced Options, look for Processing Precision.
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Change it from “64 bit float” to “32 bit float”.
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Click Apply / OK.
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Close and restart Cubase for the changes to take effect.
Once you switch to 32-bit float and restart the application, the Tonalic preview sound should start working perfectly right away.
While 64-bit float is ideal for high-fidelity mixing, using 32-bit float as a temporary workaround will allow you to use the ARA preview without any practical audio degradation while composing.
Big thanks to the user who originally shared this solution with me. Also, I want to mention that I have been communicating with Tonalic support regarding this issue. I shared this specific workaround with their team and strongly requested that they release an update to fully support the 64-bit float setting as soon as possible. I hope this helps anyone who is currently stuck!