No sound on key input or playback

Other programs play on my laptop and the demo Dorico and old compositions that I wrote on Dorico work but nothing new plays at key input or playback - help please

Welcome to the forum 111584.
Please create a new project from piano template, enter some arbitrary notes and then from the menu choose Help > Create Diagnostics Report. The corresponding zip file please post here. Thanks

Thank you here is the file

(Attachment trace.json is missing)

Sorry, the attachment is missing. If you can’t post it here, please send directly to ‘u dot stoermer at steinberg dot de’. Thanks