No sound on sample or import preview

When I go to import an audio file, or preview something in the Loop Browser (for example), I get silence. No preview. Any ideas? Everything else is fine, I can bring the sample in and play it… audio works inside the project, etc.

Very frustrating as you could imagine.

Appreciate any tips

Just found the answer here, No sound previewing in Loop Browser for example - Cubase - Steinberg Forums

Thank you anyway