No sound on sample or import preview

When I go to import an audio file, or preview something in the Loop Browser (for example), I get silence. No preview. Any ideas? Everything else is fine, I can bring the sample in and play it… audio works inside the project, etc.

Very frustrating as you could imagine.

Appreciate any tips

Just found the answer here, https://www.steinberg.net/forum/viewtopic.php?p=166839

Thank you anyway