No sounds, loops, various missing files upon installation

Hi there,

Just downloaded Cubase Pro 10.5 onto my Windows 10, and upon opening the program, there were no sounds. I’m totally new to the system, and have only used Logic before. My computing knowledge isn’t great, and I’m beginning to tear my hair out over trying to fix it myself. Please can someone offer some guidance! Loops are completely empty, and any youtube video that I view suggests things that don’t fix it- such as Audio Connections, which will refuse to change to anything other than Not Connected on the Stereo Out screen, even after clicking to the different option. It also keeps telling me that it’s lacking various plug-ins, which make me think it might be an installation error, but then I didn’t get any errors when downloading it…

Any help would be more than appreciated!
Ollie

Hi and welcome,

I would recommend to reinstall Cubase. Make sure you:

  • Download the Full Installer.
  • Unpack the ZIP file and install from the unzipped folder.
  • Install from the setup.exe.
  • Install as administrator.
  • Install to the system (C) drive.