No valid license found [cubase trial]

I installed the software trial which I downloaded today from the main site, got this message, ran the activation code and a message popped saying that the Elicenser is not updated and I should download the most recent one.
I downloaded the most recent elicenser control center, entered my trial key, started the usage period - everything validated fine.
when I try to run cubase 10 it still gives the message “no valid license found, the program will now close” and when I try to re-enter my activation code with the second option it now says “this code has already been used”

please help me finish this long journey of installing a software.
Thank you.