Hoping someone can help me with this.
I purchased a download version of Cubase Artist 10. I followed all the steps for eLicenser procedure for a Soft eLicenser. In the eLicenser Control Center I am shown my serial number for the Soft eLicenser on the left window under eLicensers but the window on the right side labeled Licenses is empty. When Entering the Activation Code I received, I am returned a message that reads:
“Currently, there is no eLicenser to your computer which you can download your license to. Please connect an appropriate USB-eLicenser to your computer”
I do not have a USB-eLicenser since I purchased a download version of the software.
Also, when I went to Register eLicenser with Serial Number I am returned a message that reads:
“Your eLicenser with the number ********** ********** was successfully registered.
Currently, there is no valid Steinberg product license found on this eLicenser.”
When trying to run Cubase Artist 10 for first time I am returned the message:
“No Valid License. The Program will quit now.”
I am running Windows 10. Downloaed the current eLicenser software and used the Activation Code provided by Steinberg. Does anyone know what the problem here is? I feel like I am missing something simple but cannot find an answer in any searches that I’ve done.
Any help would be greatly appreciated!