I don;t know why I have to post here a forum rather than being able to email for support but there appear to be no other options.
I purchased an update for LE AI elements 9 to Elements 9.5. I paid the bucks and downloaded the 6. GB of data plus the update package. This was successful. I entered my product key to activate the software. However when I open cubase it tells me I have Cubase elements 9 not 9.5.
What is going on???