Hi guys, someone posted this on the FB page. I have the exact same problem, but using Iconica Sketch and not Cinesamples. No respond there, so I’m trying here
Thanks!
Hi I’m wondering if anyone has an ideas on how to solve a problem I’m having with NotePerformer working in tandem with NotePerformer Playback Engines?
I’m using Cinesamples right now and have all the samples loaded in NotePerformer Playback Engine, but for whatever reason only the woodwinds and glockenspiel are actually playing back. The horns and strings are all silent, but I can see on NotePerformer slider thing, the notes are getting triggered. There’s just no sound coming out of some of them, but oddly enough when I solo one of the violins for a moment only to unmute it, for a brief second the whole orchestra produces sound before those channels fall silent again.
It’s really strange and I couldn’t begin to guess what the problem is!
Okay, stupid example joined. When I play this either with the default HSO, Halion etc template or the regular NotePerformer template, no problem. When I load a library into NP (in my case Iconica), only the bass trombone and the cymbals (go figure) play. When muting and unmuting everything works for about one second.
When loading the library into NP I do get an error message (screenshot attached).
@fblockx, can you do Help > Create Diagnostic Report and attach the resulting zip file here? This should give us a clue which of the expected content sets is not detected on your system.
On the face of it, Dorico thinks everything is available – but Dorico is only checking the presets, and not looking for the samples themselves. Can you run Steinberg Library Manager and see if any errors or warnings show up there?
Here you go. Seems to be all there. No messages whatsoever.
I suspect that the error is on the NP side, but no clue (reinstalled the lot, ect.).
(Thanks again for the effort!)
And when you use the built-in Dorico playback template called Iconica Sketch, HSO, HALion Sonic Sel., Olympus, GASE instead of using NotePerformer, that also works as expected with no errors?
If it’s the NotePerformer Playback Engine for Iconica Sketch, I’m loathe to suggest it, since I know the team at Wallander are generously providing that playback engine free of charge to Dorico users, but I don’t know what might be causing that error if the sounds are loading OK in Dorico directly, so I suggest you open a ticket with them and ask if they have any further ideas.
