Well you may be right.
But if they are aware of the issues and taking them into consideration, why canāt they simply respond and say they at least acknowledge them, even if they lack a timeframe to address them or anything in that sense?
This is an official forum. The same credentials we have here are the ones for our Steinberg account. Personnel have official profiles here. They announce stuff here, they respond to some things but not others⦠I believe there are grounds, after so long, for calling this ignoring issues. Phrasing aside, I donāt see the issue with being vocal about it. Iām not alone in feeling this way and I know it from perusing the discussions here.
For example, they sell Nuendo as having ARA2 capability, but it is FAR from working properly. It is finnicky, unstable and a minefield. The somewhat recent addition of clip gain editing caused further problems. They have been reported ad nauseam in many topics. Steinberg simply doesnāt acknowledge them at all. Not one reply to try to understand the issues better, or get a sense of how many users are affected, apologizing, suggesting troublesome system interactions, anything. These issues persist through updates and clean installs of systems.
Why is this OK?
Iām not a person that simply comes here to bash on Steinberg. I have defended the company, products and their methods many times when I felt it was appropriate. I have publicly reconsidered things I said when I voiced dissatisfaction and later changed my mind. Every single time I point an ARA issue, for example, I state that I can still work with it and it is better than the alternatives Iāve found⦠I try to be fair. I try to help users here and have productive participation any chance I got, including proposing workarounds to users when they stumble upon broken functionality. But this, ahem, lack of addressing some (many) of the issues starts getting to you.
Iām sure if they at least responded, even if it was to say that Iām the only one with an issue and they canāt reproduce it and I should just let go, Iād feel different about it.
Have you seen the discussion on Workspaces? The other day I tried to use them and the way it works simply doesnāt make sense, really. I found a topic here and⦠Itās been the same for thirteen years! It took a user to come up with a way to edit the workspace files to make them work as they shouldā¦Steinberg hasnāt said a word.
As I said, now N15 is out. N14 is gonna be left behind, no words at all on standing issues.
What Iām seeing is that I either upgrade and take the chance of having them solved eventually or I stick with a problematic (in many regards) software. Or perhaps eat my losses and find a different software to work with, which would be a last resort Iām trying to avoid.
Itās just very frustrating and a bit exhausting. But sure, Iām all for changing my perspectiveā¦