Nuendo 8.2 crashes when opening project

Nuendo
#1

Hi all,

first time poster here. Just updated my version of Nuendo to 8.2 and can’t open a very important project. I had issues with this project before but after updating it’s been crashing everytime I try to open it. Would REALLY appreciate any help here since this is a work related project and I need to get it running ASAP.
I’m using a MacBook Pro 2017, running Mac OS X 10.12.6. Trying to attach the crash report but this doesn’t seem to support .txt or .pdf files. Should I just paste it here?

Thanks,
Mladen

#2

Did you try to delete (better:backup) your preferences xml file(s) ?

#3

Just tried that, still crashing :frowning: When I try opening a previous version of that project I get:

“Project “Name of project” was created with Nuendo 1.x. This program version cannot load it.”

It’s either this message or instant crash, other projects load fine.

#4

Here N8.2 is crashing with some projects.
If I create an empty project into an empty folder, I create a mono audio track. When I press arming record button, Nuendo crashes.

Anyone?

#5

…i can’t even get 8.2 to start: it crashes every single time. prefs trashed, etc.
i’m working with a pretty old OS (10.9.5.), but it has been extremely stable with the latest nuendo-versions.
had to rollback to 8.1 in order to be able to work.

benoit

#6

The same here, I can’t open a project which worked fine on 8.1. The project also doesn’t open when performing a safe start. Have to roll back to 8.1. in order to work on.

Rob

#7

Uhh ohh! I tried to repro, but this doesn’t happen here (Windows 10). Useless for you now, but N8.2 runs very smooth here. Far better than 8.1.

#8

I had to roll back to 8.1 (on my MacBook Pro only) after 100% crashes when loading templates which included media.
Maybe your issues have the same cause? Does the crashing happen at the end of the start-up sequence?

I sent my crash reports to info@steinberg.de , and I hope the engineers understand what happened under the hood?!

Sorry that I can’t solve your issues…
Niek/ Amsterdam

#9

I had the same issue with Nuendo 8.2 on Mavericks 10.9.5.
In my case, it’s the aes31filter.bundle that is causing the crash. I removed it since I don’t really use AES31 and 8.2 is now running fine.
To do this go to the Applications folder, right click on Nuendo 8 -> ‘show package contents’ and you can find the file in Content -> Components
Back it up before you delete it just in case.

#10

I wonder why you (and I) are not beta testers for Steinberg?
Or are we, while we actually don’t know?! :wink:

Thanks for your great investigation and your invaluable solution.

Niek/ Amsterdam.

#11

I had the same issue with > Nuendo 8.2 > on > Mavericks 10.9.5> .
In my case, it’s the aes31filter.bundle that is causing the crash. I removed it since I don’t really use > AES31 > and 8.2 is now running fine.
To do this go to the Applications folder, right click on Nuendo 8 -> ‘show package contents’ and you can find the file in Content -> Components
Back it up before you delete it just in case.

Thank you for your solution!

Matteo
Cologne

#12

No video from Nuendo 8.x is not working, but you can replace the video component with the one from Nuendo 7 with the old video engine and it will work.

See this thread for a few things I found about running Nuendo 8.2 with Mavericks 10.9.5

https://www.steinberg.net/forums/viewtopic.php?f=275&t=143557&sid=cd3969accd40e49f72ba6906eddcc704