I am on MacOS 10.13.6. I have been slowly moving from Finale to Dorico. Gotten fluent and was holding on to Finale because of things like guitar TAB. Well, I upgraded to Dorico 3 today. Installed and updated elicenser.
It won’t start up. Gets stuck with “eLicenser Control - Error, failed to send GetInfo command”. Can’t get past it despite updating eLicenser.
I have this problem with Dorico 2 regularly and it’s the only thing I hate. I hate this damn protection scheme because it doesn’t easily allow me to use Dorico on two computers. I go to the office with the laptop only to discover I forgot the damn USB stick. Finale may be flawed in many ways but it lets me work on two machines without moving some piece of plastic back and forth. As fate would have it my Cubase license is on the stick also and while recording on one computer it would actually often be good to be able to have music open in Dorico on my second computer.
But at least Dorico 2 worked most of the time. Now Dorico 3 will not. In trying for a few hours with restarting, moving the USB to different ports, etc, it will not get past the error dialog. At the very same time I can start up Dorico 1, 2 & Cubase just fine.
If there a fix for this? Or can I ask for a refund?