Read this thread:
THis is the specific bit:
First, please download and run the following tool to help allow the removal programs below to run. (courtesy of Grinler at BleepingComputer.com)
There are 4 different versions. If one of them won't run then try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.
RKILL is a program designed to counter the malware’s attempts to stop you downloading or installing malwarebytes. Run Rkil First. Then Malwarebytes.
Part of your malware is a nasty sod which stops you from accessing popular security sites or installing popular security programs.
THIS IS THE LIMIT OF WHAT I KNOW
Doug - I’ve put the ‘warning’ so yuo know I don’t ahve that ‘skill’ which enables me to ‘walk you through individual bits’ if this process is not sufficient to solve the problem.
I will, however, stay by the computer, and kseep checking in …
If you need ME to download something for you, and put it on a ‘neutral’ serve, so YOU can then download it, ‘under the radar’ of the malware, I’ll be happy to do that.