On-Screen Keyboard

Hey,

i been makin music with Cubase for a long time and im using the On-Screen Keyboard a lot.
After my Cubase 9.5pro upgrade suddenly i cant change the octaves with my Mouse Cursor just with the left and right keyboard directions.
Is their any way to activate it again. I think i might just accidentally hit some wrong keys so it got changed to keyboard only.

Anyone knows how to change that? Couldnt find anything in the manua

Peace

I don’t think I’ve seen this happening before. Are you using the latest update? Does it work if you start Cubase in Safe Start Mode?