# Padshop and Retrologue Presets Missing?

**URL:** <https://forums.steinberg.net/t/padshop-and-retrologue-presets-missing/667499>\
**Category:** Cubase\
**Tags:** cubase-8\
**Created:** [October 29, 2016, 7:57am UTC](https://forums.steinberg.net/t/padshop-and-retrologue-presets-missing/667499 "2016-10-29T07:57:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Cube100](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@Cube100](https://forums.steinberg.net/u/Cube100)\
**Post date:** [October 29, 2016, 7:57am UTC](https://forums.steinberg.net/t/padshop-and-retrologue-presets-missing/667499/1 "2016-10-29T07:57:25Z")

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I’m on a Mac running Mac OS Sierra. I’m using Cubase 7.5. The Padshop and Retrologue plugins open and function with their default setting, but no presets show in the Presets Window. Help?

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**Author:** ![BaseCu](https://avatars.discourse-cdn.com/v4/letter/b/47e85d/32.png) [@BaseCu](https://forums.steinberg.net/u/BaseCu)\
**Post date:** [October 29, 2016, 8:22am UTC](https://forums.steinberg.net/t/padshop-and-retrologue-presets-missing/667499/2 "2016-10-29T08:22:15Z")

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One possibility is that you have the ratings filter set above the default value of 3 in the preset browser. If it is set there, and you haven’t rated any of the presets above 3, none will show up. I know this because it happened to me once. 🙂

Hope this helps…

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**Author:** ![Cube100](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@Cube100](https://forums.steinberg.net/u/Cube100)\
**Post date:** [October 29, 2016, 8:23am UTC](https://forums.steinberg.net/t/padshop-and-retrologue-presets-missing/667499/3 "2016-10-29T08:23:33Z")

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Thanks for the response, but that’s not the problem; the filter isn’t active.

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**Author:** ![Cube100](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@Cube100](https://forums.steinberg.net/u/Cube100)\
**Post date:** [October 29, 2016, 6:52pm UTC](https://forums.steinberg.net/t/padshop-and-retrologue-presets-missing/667499/4 "2016-10-29T18:52:21Z")

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Solved: The presets reappeared when I downloaded and reinstalled both Padshop and Retrologue from here: [Downloads | Steinberg](http://www.steinberg.net/en/support/downloads.html)