I’m using Cubase 12.0.20 on Windows 10 and after saving a user preset with Padshop 2 ALL factory presets no longer show in the instrument. I have downloaded Padshop, Padshop 2 several times from the Steinberg Download Assistant and loaded these onto my HD and the download assistant states they are loaded. However they do not show up within Padshop. I have tried uninstalling Padshop and reinstalling again but no success. When I click the Import Presets button it prompts for a location but wants to load a *.vstpreset file. The defaults downloaded via the Steinberg Download Assistant (the are 5 in total) have an extension of .vstsound and cannot be selected. II’m guessing the registry maybe corrupt or something but I don’t know where to start with that.
Any help greatly welcome