Hello, this is an open letter to Steinberg customer service and management regarding their policy towards the Padshop Pro 1 software product.
There are quite a number of us Cubase customers who own Cubase Pro that have at some point in the past purchased the Padshop Pro 1 product, back when it was not included in Cubase Pro.
Now that the Padshop Pro 1 product has been migrated to Padshop Pro 2 and is now included into Cubase Pro, our old license purchase is a wasted purchase and is just sitting there in our account unused. I think the old version of Padshop Pro is still a good product and there is value in continuing to be able to use it.
I would like to request whether it’s technically possible to turn the PadShop Pro 1 product into a similar activation system as other products such as Cubase LE (or even other products I am not aware of), where we have the option to request “Software Reactivation” from within the MySteinberg web interface so we can deactivate Padshop Pro 1 and remove the license from a system that does have Cubase Pro 10.5 installed and move and repurpose that license on a system that does not have Cubase Pro 10.5 installed.
The reasoning for this request is that some of us have a setup where we have a main DAW workstation where the USB eLicenser dongle sits permanently plugged in and we don’t want to keep unplugging it and moving it to a mobile device or laptop just so we can use an old copy of PadShop Pro 1 if we need to.
In my particular case, I use Cubase Pro on my main system that has the USB eLicenser. I also own a copy of Cubase LE which I use on a mobile system that just has the software eLicenser which I use to make and tweak Cubase templates and Midi arrangements when I am not at my main studio desktop.
I already contacted my local Steinberg support rep and he said I should go out and just buy a new USB eLicencer so I can use Padshop on the other system. I don’t want to do that for 2 reasons.
- I don’t like using my laptop with a USB stick sticking out of it because there is a greater chance I may damage both the dongle and the USB port its plugged into if I move accidentally if I forget it’s there is a USB stick plugged into it.
- The cost of a new USB dongle eLicenser I about the same, if not more, than the cost of the PadShop Pro license I paid for. It just makes no financial sense.